Information collected
TechGeeks may collect contact, location, service, device, account, billing-reference, and support information when a person requests service or assistance.
- Name and reply details.
- Service address, landmark, map pin, and coverage information.
- Requested plan, installation details, and expected use.
- Support symptoms, device details, and relevant transaction references.
How information is used
Information should be used only to review serviceability, prepare or support service, administer accounts and billing, prevent abuse, protect the network, and meet applicable obligations.
Sharing and service providers
Information may be shared only with personnel and approved providers who need it to deliver hosting, communications, payment, installation, support, security, or compliance functions. Personal information should not be sold.
Retention and security
Records should be kept only as long as reasonably needed for the request, active service, dispute handling, security, accounting, or applicable requirements. TechGeeks uses access controls, protected transmission where appropriate, backups, logging, and deletion procedures to safeguard those records.
Choices and requests
Customers should have a verified channel to ask about their information, request correction, or raise a privacy concern. Identity must be confirmed before account information is disclosed or changed.
Cookies and measurement
Essential browser storage may be used for security and requested functionality. Optional analytics or advertising tools should remain disabled until their purpose, retention, and consent requirements are approved and disclosed.
Policy contact and changes
Privacy questions and verified information requests may be sent through the published contact page. Material policy changes will be reflected on this page.