Current customer impact
Checking public network status
Status unavailableThe latest customer status is loading from the published public feed.
Affected areasChecking
Active maintenanceSee advisories below
Customer actionCheck notices below
Network status
Current service conditions
Customer-safe updates for internet connectivity, online services, maintenance, and resolved incidents.
Last checkedChecking status feedLoading current feed
Status age could not be confirmed. Posted advisories remain the official update.
Customer services
Public services checked automatically every few minutes.
Internet connectivityChecking public reachabilityStatus unavailable
Payment portalStatus feed loadingStatus unavailable
Service request formStatus feed loadingStatus unavailable
Service-area notices
Broad published conditions for named service areas. Automated checks do not test each subscriber connection.
AblayanStatus unavailable
Status feed loading
DumalanStatus unavailable
Status feed loading
SalugStatus unavailable
Status feed loading
Nearby locationsStatus unavailable
Status feed loading
What to do now
Check posted advisories below or submit a support request with your exact location and router light status.
Next update
Status will refresh after the public feed loads.
How this status is determined
What customers can see
Public internet reachability, DNS resolution, broad response trends, payment and request page availability, service-area notices, and confirmed advisories.
What remains private
Subscriber information, network addresses, equipment identifiers, provider and circuit details, and precise infrastructure locations are not published.
A normal public status means no widespread issue was detected. It does not rule out an individual connection, router, WiFi, power, or site-specific problem.
Planned improvements
Upcoming work
Customer-impacting work will be posted here with timing, affected areas, expected impact, and the next update.
No work scheduled
No planned maintenance is currently posted
New maintenance notices will appear here before customer-impacting work begins.
Incident history
Past maintenance
Completed maintenance and resolved service interruptions remain available for customer reference.
Completed
Tower capacity improvements
The tower improvements are complete. The work added network capacity to support higher speeds and continued service reliability.
Resolved
Unplanned headend power outage
A main power line feeding the headend facility fell from the pole, causing an unscheduled outage. Service was restored at approximately 1:00 AM PHT.
Completed
Network speed enhancements
The completed work increased network capacity and supports faster, more reliable service as demand grows.
Still having an individual issue?
Send the account, exact location, router lights, start time, and affected devices.