Network status and public advisories.

TechGeeks posts planned maintenance, area issues, restoration notes, affected barangays, and next-update times here.

Residential 50/75/100home speed tiers
Business 200business site review
Network statusNo active advisory
Pay onlineonline payment portal

Current status

No active public maintenance notice

The July speed-enhancement maintenance and the July 14 headend power outage are resolved. Customers still experiencing service issues should submit an individual support request so TechGeeks can check the account and location.

Active maintenance

None posted at this time.

Last updated

July 15, 2026

Need help?

Report your account, location, router lights, and issue details through the support form.

Upcoming work

Upcoming Tower Capacity Improvements

TechGeeks is planning tower improvements to add network capacity and support higher speeds for subscribers.

Schedule

Schedule to be announced.

Goal

Add tower capacity so TechGeeks can support higher speeds and better service reliability.

Customer action

No action is needed right now. Please watch this Network Status page for the confirmed schedule and any area-specific updates.

More details will be posted before work begins.

Brief service interruptions may be possible during the tower work. Exact timing and affected areas will be posted before the work begins. Affected areas will be announced once the work schedule is confirmed.

Check Updates

Past maintenance

Completed maintenance

Completed notices are kept here for customer reference.

Unplanned Headend Power Outage

Service was restored after approximately three hours.

StatusResolved
Affected areaSubscribers served through the headend facility
Last updatedJuly 15, 2026
  • Outage windowJuly 14, 2026 at approximately 10:00 PM through July 15, 2026 at approximately 1:00 AM PHT
  • RestoredRestored July 15, 2026 at approximately 1:00 AM PHT
  • CauseThe main power line feeding the TechGeeks headend facility fell from the pole, causing a loss of utility power and an unscheduled service outage.
  • Customer actionNo action is needed now. If your individual service has not returned to normal, please submit a support request so TechGeeks can check your connection.
Network Speed Enhancements

The planned speed-enhancement maintenance is complete. Customers should no longer expect interruptions from this completed work.

StatusCompleted
Affected areaAll subscribers
Last updatedJuly 15, 2026
  • Maintenance windowJuly 3, 2026 at 9:00 AM through July 5, 2026 at 9:00 PM PHT
  • CompletedCompleted July 5, 2026 at 9:00 PM PHT
  • Work completedThis upgrade increased network capacity and helps deliver faster, more reliable service across the TechGeeks network.
  • Customer actionNo action is needed. If your service is still not working normally, please submit a support request so we can check your connection.

What advisories include

Public updates make the customer action clear without exposing private network details.

Affected area

Customer area, issue type, and maintenance window.

Latest update

Current state, last update, next update, and whether customers need to do anything.

Resolution note

Resolved time and any remaining steps for customers still having trouble.